PRIVACY POLICY We value your trust and are committed to protecting your privacy. Britain Brainy Tutors ("Company," "we," "our," or "us") adheres to strict ethical standards in collecting, using, and securing the information you provide. This Privacy Policy governs the use of our website, https://www.britaintutors.com/ ("Website"), and any related services or platforms operated by the Company. This Privacy Policy outlines the circumstances under which we collect your personal data, the rationale behind such collection, and how we manage and safeguard this information. We may update this Policy periodically to reflect changes in legal requirements, industry standards, or our operational practices. However, unless explicitly informed otherwise, we will not process your personal data in a manner that is inconsistent with the version of the Policy in effect at the time of data collection. Britain Brainy Tutors is dedicated to safeguarding your privacy while leveraging advanced technology to ensure a secure and seamless online experience. This Privacy Statement applies specifically to the Britain Brainy Tutors website, outlining the scope of data collection, processing, and usage. By accessing and utilizing our website, you acknowledge and consent to the data handling practices detailed within this Policy. Information We Collect The Website collects information that you voluntarily provide upon registering, and engaging with our platform. During the registration process, you typically provide the following details: (i) Personal Identifiable Information (PII),.i.e. your name, age, email address, geographical location, phone number, password, login credentials, such as username, and your educational preferences, (ii) Transactional data associated with your interactions with our platform, such as purchase history, responses to promotional offers; (iii) Any additional information shared when seeking support or assistance from our team; (iv) Tutoring Session Data .i.e. recorded sessions (if applicable), chat logs, and student learning progress, notes, assignments, and other materials shared during tutoring sessions (v)Technical Data .i.e. IP address, browser type, device type, operating system, and usage data, cookies to enhance platform functionality and personalize user experience. We utilize this Information to communicate with you periodically, provide access to our Services, share important updates, deliver mandatory notices, and inform you about promotional offers. If additional personally identifiable data is required beyond the scope of what has been initially provided, we will explicitly request your consent before obtaining such information. Access to our Website and Services is not restricted based on the identity of the user operating the device, as long as the login credentials provided match those associated with your account. To ensure optimal functionality and accuracy in data collection, it is imperative that you log in using your personal credentials. At all times, you retain the right to withhold or decline the submission of Personal Information or Sensitive Personal Information requested by us. Furthermore, you may withdraw your previously granted consent for the processing of such data at any point while utilizing our platform. To exercise this right, you must submit a formal written request to the contact details specified in this Policy. However, please note that upon withdrawal of consent, the Company reserves the right to restrict or discontinue your access to the Website and Services as necessary. Information Collected Automatically We collect technical data such as device type, IP address, browser details, and usage patterns to improve user experience, analyze trends, and enhance security. Additionally, we may require access to your microphone or camera during tutoring sessions to facilitate interactive learning. These sessions may be recorded for quality assurance, training, and dispute resolution purposes. All such recordings are securely stored and not shared with third parties except as required by law. By agreeing to this Privacy Policy, you confirm that you, whether on your own behalf or as the guardian, grant permission for the collection, recording, and use of both your video, and telecommunication interactions, as well as any personal information shared. This data will be processed solely for the purposes stated in this policy, ensuring compliance with all relevant legal, security, and operational standards. How We Use Your Information We process and manage your personal data to ensure the seamless operation, enhancement, and security of our tutoring services. Specifically, we process your information for the following purposes: Delivery of Personalized Tutoring Services: We analyze your learning preferences, progress, and specific requirements to offer tailored tutoring sessions that align with your individual educational goals. Transaction Processing and Subscription Management: Your data is used to facilitate secure payment processing, manage recurring subscriptions, and ensure seamless access to our tutoring services without disruptions. Monitoring session progress: We track session progress, tutor engagement, and student performance metrics to refine our teaching methodologies and optimize the quality of To improve platform functionality and enhance user experience: We collect usage data and behavioral insights to refine platform features, enhance system efficiency, and provide an intuitive, user-friendly experience. Customer Support and Inquiry Resolution: Your information enables us to address your queries, resolve issues promptly, and provide efficient customer assistance to improve overall satisfaction. Account Notifications, Promotions, and Policy Updates We process your contact details to send essential account-related notifications, promotional offers, service updates, and policy modifications, ensuring you remain informed. Compliance with Legal Requirements and Fraud Prevention: We process your data to adhere to regulatory obligations, prevent fraudulent activities, and safeguard the integrity of our platform against unauthorized access or misuse. By processing your information in these ways, we aim to create a secure, efficient, and customized tutoring experience tailored to your learning journey. Data Sharing and Disclosure At Britain Brainy Tutors, we are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in compliance with applicable data protection laws. We do not sell, rent, or trade your personal information to third parties. However, there are specific circumstances under which we may share your data, as outlined below: Sharing with Tutors: To facilitate high-quality tutoring sessions, tutors engaged on our platform may have access to certain personal information, strictly limited to what is necessary for effective instruction. This may include, but is not limited to; Student profiles containing relevant details such as name, age, and language learning objectives; Learning preferences and past session history to tailor lesson plans and provide a personalized experience; Communication records related to tutoring sessions, ensuring a seamless and effective learning process. Our tutors are bound by confidentiality obligations and are required to use this information solely for educational purposes within our platform. Sharing with Third-Party Service Providers: We may share personal data with carefully selected third-party service providers who assist in the efficient operation, security, and enhancement of our platform. These service providers are contractually obligated to protect your data and use it strictly for the services they provide to us. Such third parties may include: * Payment Processors – To securely process transactions and manage billing for tutoring sessions. These providers comply with financial regulations and industry-standard encryption protocols. * Cloud Hosting and IT Service Providers – To ensure the stability, security, and functionality of our platform by hosting our infrastructure and providing technical support. * Data Analytics Providers – To monitor platform performance, track user engagement, and improve our services through aggregated insights. * Marketing and Communication – To send promotional materials or service-related notifications, but only if you have explicitly opted in to receive such communications. You may withdraw your consent at any time. Legal and Regulatory Compliance: We may disclose personal information when required to do so by law or when it is necessary to: * Comply with legal obligations, including responding to law enforcement requests, subpoenas, court orders, or other legal processes. * Protect the rights, property, or safety of our users and the Platform. * Detect, prevent, or address fraud, cyber security threats, or other unlawful activities that could harm our platform or its users. In such cases, we will take all reasonable steps to ensure that any disclosure is limited and justified in accordance with legal requirements. Access to your Personal information We are committed to ensuring that you have appropriate access to review, verify, and update the accuracy of your Personal Information. In instances where you have created a user profile within our Website we shall provide a clear, accessible, and user-friendly mechanism that enables you to retrieve, modify, or update your profile information as necessary. Furthermore, we implement commercially reasonable security protocols and industry-standard measures to safeguard your credentials, including but not limited to your password, against unauthorized access, exposure, disclosure, or misuse. These security measures are designed to maintain the confidentiality and integrity of your Personal Information while ensuring compliance with applicable data protection laws and regulatory standards. Data Security & Retention We employ industry-standard security measures, including encryption and secure access protocols, to safeguard your data. User data is retained as long as the account remains active and for a reasonable period thereafter to comply with legal obligations and operational requirements. Where legally permissible, we may reduce the storage duration for certain types of data when needed to optimize our available storage capacity. You may request data deletion by contacting us: info@britaintutors.com Children’s Safety We are committed to protecting the privacy and safety of children who engage with our services. Our platform is designed to provide a secure and enriching experience while ensuring that personal information is handled with the highest level of care. Parental or Guardian Consent: We require that a parent or legal guardian provide consent before collecting, processing, or using any personal information related to a child. By using our services, parents and guardians acknowledge and agree to supervise their child’s interactions on our platform. Limited Data Collection: We do not knowingly collect more personal data from children than is necessary to provide our services. Any information collected is solely used for legitimate educational, safety, and service-related purposes, as outlined in this Privacy Policy. Data Protection & Security: We implement stringent security measures to safeguard children’s personal information from unauthorized access, misuse, or disclosure. Our data handling practices comply with applicable privacy laws and industry best practices to ensure confidentiality and safety. Parental Rights & Control: Parents and legal guardians have the right to review, request modifications, or delete any personal information we may have collected about their child. If you wish to exercise these rights or have any concerns about your child’s data, please contact us through the details provided in this policy. Responsible Online Engagement: We encourage parents and guardians to educate children about responsible online behavior, including the importance of not sharing personal information with unknown parties and reporting any concerns regarding their safety while using our services. By using our platform, you acknowledge that you, as a parent or guardian, understand and agree to our commitment to children’s safety and privacy protection. Cookies & Tracking Technologies We use cookies and similar tracking technologies to enhance user experience, store user preferences, monitor site traffic, and improve service efficiency. These technologies also enable the delivery of targeted content and advertisements. You can modify your browser settings to decline cookies, though this may affect functionality. Third-Party Links This website may include links to external sites. Please note that we are not responsible for the content or privacy practices of these sites. We advise our users to stay informed when leaving our website and to review the privacy policies of any site that collects personally identifiable information. Alerts We may alert/contact you via email, phone (SMS, call, or WhatsApp) to inform you about new services offered by our company. Additionally, we may share other relevant information that we believe could be beneficial to you, either directly through our company or its affiliated entities. User Rights & Access You have the right to access, update, or delete your personal data. You may also withdraw consent for data processing, subject to service limitations, and opt out of marketing communications. Requests regarding data access or deletion can be directed to our support team. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in legal requirements, services, or industry practices. Continued use of our Services constitutes acceptance of any revised terms. We encourage you to review this policy periodically. Contact Information For questions or concerns about this policy, contact us: Email: info@britaintutors.com We appreciate your trust and strive to ensure your privacy and security at all times.